Achieving Right First Time Diagnosis
Module 3 – Diagnostics in the Golden Hour
Developing structured, technician-devised diagnostic routines
Course running
29th & 30th May
£595 +VAT
In stock
1st & 2nd September
In stock
Achieving Right First Time Diagnosis
Module 3 of the Golden Hour Diagnostics program brings together the skills and techniques mastered in Modules 1 and 2, honing them into a complete system for achieving consistent, right first time diagnosis. This advanced module is designed for technicians who are committed to delivering precision, efficiency, and excellence in every diagnostic job—from the initial customer enquiry to the final right first time diagnosis.
In this module, you will refine both your test and measurement techniques and your diagnostic processes, ensuring they work seamlessly together. You will practice integrating logical workflows, critical thinking, and advanced tools to achieve optimal results. The emphasis is on building confidence in your ability to diagnose complex faults efficiently and accurately while minimizing stress, comebacks, and wasted time.
What you'll learn
- End-to-End Diagnostic Excellence: Learn to approach every job with a systematic process, from understanding the initial problem to verifying the repair.
- Advanced Test and Measurement Skills: Push your multimeter and scan tool abilities to the next level, including pinpoint tests for complex faults and intermittent issues.
- Integrating Process and Measurement: Combine scientific diagnostic routines with accurate test techniques to create a unified approach for finding and fixing faults.
- First Time Diagnosis Strategies: Practice and perfect the skills required to diagnose vehicles right the first time, reducing costly errors and wasted workshop hours.
- Workshop Simulation and Real-World Application: Tackle a series of challenging faults under timed conditions to simulate real-world pressures and practice your diagnostic routine.
Right First Time Diagnosis
Structured Diagnostic Learning Route
The Diagnostics in the Golden Hour route will show you techniques, principles and processes to ensure that you profit from diagnostics. This route will take you through our unique approach to fault finding required to be successful in diagnostics.
Achieving Right First Time Diagnosis is Module 3 of 3. We’ve designed this route to be completed sequentially, so you can build your skills in a logical way that will best enhance your diagnostic performance.
To see the other modules, click here.
Equip yourself with the tools, knowledge, and system-level understanding to diagnose vehicles faster and with greater accuracy. Start turning your diagnostic processes GOLDEN today.
Testimonials
Amazing thought provoking course! Have started the implementation of new processes that will reduce the stresses of diagnostic work.
Michael Shaikly
First time visiting TTHQ2, and first time meeting some of the staff. It was a great experience and such a well thought out and highly equipped workshop. Looking forward to coming back later in the year.
Tom Cockings
Awesome as always the golden hour course has helped me with my process no end thank you
Jodie Phillips
I regard James as the best technical trainer in the UK, his laid back calm approach gives you the confidence to ask questions. Looking forward to putting the newly learned process into practice ! Thanks again James.
Dave Harney
The welcoming and unrivalled training was a joy to do presented in a professional and light hearted way a real really enjoyed the learning experience feel much more confident in my approach and plan in tackling diagnostic jobs now thanks James and the team .
Dave Ball
A brilliant course, having attended many courses at Technical Topics, the 4 rights and the Core Diagnostic Process are not new concepts to myself, with this course it goes into fine detail of these principles and the fantastic benefits of using James’ ruthless logic, and The Core Diagnostic Process, a process in which is a series of ordered tests to determine what is correct with the vehicle (at some point, driven by logic, correctly ordered testing and data to support decisions) where you will arrive at the correct cause of the fault. The course also highlights personal misconceptions and areas of personal development which l urgently require to address. Thank you James, Bev, Wilf, Kev .all the TTHQ staff I have failed to mention (sorry) and to all my fellow attendees/students for a fantastic course and a very enjoyable two days.
Simon Carter
Great Course with lots of content covered , excited to put the plan into action , looking forward to further courses in the future
Robbie Nelson
A course that challenges you to change your mindset towards improving your efficiency and reducing your stress in diagnostics. Being in the diagnostics for more than 20 years now I strongly recommend this course especially for the young people who are getting into diagnostics now.
Christos Kourtellaris
Excellent facilities at TTHQ, very welcoming environment and highly knowledgeable staff who are very passionate at what they do. This shows tenfold during course delivery as you can see they love passing their knowledge on to all who want to become better as I do.