Episode 8: Alex Lindley
In this episode of The Harmonic Motion Podcast, James Dillon interviews Alex Lindley, Managing Director at Lindleys Autocentres and Director of Garage Hive.
They discuss Alex’s journey in the automotive industry, the evolution of Lindleys Autocentres, and the transition to using Garage Hive as a management system. They delve into the challenges and successes of the businesses, the importance of data analysis, effective communication, and pricing strategies. They also highlight the significance of competitive salaries, social media presence, and continuous training for front-of-house staff in the automotive industry.
Key chapters and takeaways
- Alex’s Background and Journey
[00:01:38 – 00:09:20] - Handling Branch Mismanagement
[00:09:20 – 00:11:26] - Implementing Data-Driven Decision Making
[00:12:09 – 00:15:30] - Garage Hive Development
[00:15:30 – 00:32:14] - Balancing Responsibilities and Strategic Growth
[00:32:14 – 00:42:56] - MOT Standards and Improvements
[00:00:38 – 00:40:38] - Expansion and Strategic Growth
[00:42:56 – 00:53:26] - Value of Business Training and Continuous Improvement
[01:03:00 – 01:08:35] - Service Advisors’ Critical Role
[01:08:35 – 01:28:49]
More about Alex Lindley
Lindleys Autocentres: https://www.lindleysautocentres.co.uk/
Follow their Facebook: https://www.facebook.com/Lindleysautocentres
Garage Hive: https://garagehive.co.uk/
Follow their Facebook: https://www.facebook.com/garagehive
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