In this episode of the Harmonic Motion Podcast, James Dillon is discussing the garage business with multi-award winning garage owner Mick Shaikly. James and Mick discuss the origins of the Shaikly Motor Group which has its base near Colchester, in the UK.
Mick’s expertise in running a great garage business is supported by him winning large and multi-site garage categories last year. Topping the tables at both the Independent Garage Associations awards and Aftermarket Magazines Top Garage Competition, is testament to Mr Shaikly’s knowledge and the culture he engenders within Team Shaikly to be the best they can be.
As the conversation unfolds you’ll discover some real gems regarding the business of fixing cars.
Time Stamps:
Harmonic Motion Podcast Introduction. 0:07
What did the Garage look like in its early stages? 2:08
The most difficult decision made in his business. 8:07
Who controls the repair and who controls the repair business? 11.29
How do you lift your successful model from site A to site B? Were there any learnings along the journey? 17:49
The importance of redundancy of the system data. 24:06
Mick’s thoughts on being a business owner. 26:50
What is the technician shortage and how do you solve it? 34:oo
What are the pros and cons of having family members in the business? 40:03
How do you handle the demarcation zone of being at home? 42:15
Why you need to focus on the training levels and the customer experience? 47:20
It’s not about having the shiny sign outside the door, it’s about having a passion. 53:43
What’s the future looking like? 57:26
Three tips for a budding mechanic looking to start their own business business. 1:03
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