Master Technician Programme 2024

Electronics are at the heart of the vast majority of automotive control systems, from Adaptive Cruise Control to Vehicle Networks. This highly engaging training course will take you through both key components and principles involved in managing and controlling a wide range of systems.

You will get hands on with transistors, resistors, integrated circuits, mosfets, logic boards, single circuit control microprocessors, flashing and programming, coding, brushless DC motors, AC controllers, IGBT’s and a whole load more. All of these things will be directly relatable to the advanced diagnosis of automotive systems.

You will develop sensor simulators, actuator controllers, logic flow control, input/output/logic loops in addition to loads of other very useful things.

The oscilloscope is at the heart of the Master Technicians diagnostic tool set.  The scope will enable rapid and accurate diagnosis of the system under investigation, be that a Flexray Network or a Microwave Distance Sensor.

This course will make the difference between diagnosing faults and not! This highly practical course will take you through our unique approach to fault finding a wide range of systems, such as Diesel & Petrol Engine Management, Ignitions, vehicle networks and a vast array of other vehicle components. We will build your skills, knowledge and experience to an advanced user level.

Everything we cover on this course has a direct link to the practical aspect of diagnosing and fixing vehicles. You’ll get hands on with a wide range of vehicle systems, components as well as the latest scope and associated measurement devices (such as pressure transducers, current clamps and analytical software).

The car park is skewing towards petrol as a dominant fuel system, along with hybridisation (electric motors and petrol engines).

Diesel fuel systems are focused on reducing NOx, particles and other noxious emissions with AdBlue, High and Low Pressure EGR.

Therefore, being able to effectively diagnose a wide range of engine management faults is a critical skill for a technician. Faults can be engine mechanical (timing and quality) fuelling (too much or too little or at the wrong time), ignition or emission controls (Cat, DPF, AdBlue, EGR) or any one of a number of sensors.

Software and version updates cannot be overlooked as the binary screwdriver is often one of the early steps required to ensure a technician isn’t chasing a ghost fault.

This module prepares the Master Technician to be able to diagnose correctly in a timely manner.

Planning is the key to achieving your goals, both from a business operations as well as a continuing personal development perspective.

This course is very highly rated by our participants, as it really helps to shape short term tactical planning to improve personal effectiveness and improved operational efficiency with the attainment of longer term and wider personal and business strategic goals.

As well as tactical and strategic planning, this module also provides an introduction to modern marketing principles. Understanding marketing messaging, the channels you use and where your customers are in the marketing lifecycle is critical to the success and growth, in the right direction, of the business that you’re working in or working on.

The plan: do, check, act is a great framework for both personal and business improvement. This module will help you capitalise on the technical successes that this programme will bring you.

Vehicle networking & body systems include communication technologies such as single wire LIN, sensors with SENT protocol, CAN Bus, FlexRay, and MOST.

With the advent of Car Servers and Body Domain Controllers test, measurement and diagnosis takes a very different route. The ’60 ohms’ test for network testing is very outdated and can lead to misdiagnosis.

The modern Master Technician has to have an in-depth understanding of these technologies and how they are critical to the function of the modern joined-up motor vehicle and the various control systems.

Test, measurement and diagnosis forms a large part of this course. Hands-on with scope, scan tool and multimeters will see you testing a wide variety of systems and components.

Effective communication is an amazing skill that can deliver benefits in your personal and professional life.

Relating to customers, be that technically when they are describing a fault for the first time, or when they are coming to collect a vehicle post repair, is a key element of the Master Technicians job role. And, it is often said that fixing the customer is a bigger part of successful business than fixing the vehicle.

This module will enable you to be proficient in a wide range of communication skills such as active listening, verbal and nonverbal communication, empathy, mediation and negotiation, compassion, coaching and feedback.

Becoming a highly effective communicator will change your world for the better. It will help you in your role and in your relationships with fellow team members, in coaching others and in excelling in delivering highly effective customer service.

The management of heating and cooling is one of the most rapidly advancing areas of vehicle technology, which means the knowledge and understanding of it has become critical to avoid costly mistakes and misdiagnosis.

Intelligent thermal management, reversible systems with heat pumps, electrically driven compressors, split controlled heating systems and other such measures are now employed to manage power units, occupants, emissions as well as high voltage battery and charging systems.

Knowing the systems design function and operation, understanding the test and measurement steps as well as service and maintenance routines are all covered in this module.

This course makes use of the latest vehicles, the latest AC service tools and the very latest diagnostic tools and information.

The self-driving vehicle is threatening to be upon us, but however long fully autonomous vehicles take to arrive, the plethora of self-driving technology is ever growing.

The systems required to facilitate self-driving are fitted to many vehicles now, and they require a subtly different approach to service, diagnosis and repair.

Understanding these systems in isolation and then being informed and equipped to deal with them as a joined-up, autonomous vehicle is the aim of this course.

ADAS, Side Assistance, Lane Assist, Brake By Wire, Steer By Wire, V2V, V2x and much more besides are covered in this session.

You will achieve the Insurance Industry Recommended ADAS Calibration  Certification during this module.

We will also cover calibration equipment (both digital and analogue), the business and space requirements to offer this service, as well as understanding the business model required to prosper from this opportunity.

This Electric Vehicle course goes much, much deeper than Level 3 and examines diagnosis and repair, including working on live systems.

Subjects covered include: Motor/Generator, IGBT, PWM, Faults affecting, milliohm and megger testing, resolvers, DC-to-DC conversion, LV and HV systems interrelationships, Scan Tool & Scope Diagnostic Techniques, Connecting to the ‘grid’, charge systems function & operation, HV battery function, operation, diagnosis & repair.

Our EV Level 4 Advanced course will take existing L3 qualification holders to the pinnacle of EV qualifications & understanding, resulting in a Level 4 qualification and a greatly expanded understanding of EV technology. A 3 day, hands-on course with in course assessments.

With the continual advance of vehicle technology, ‘dealer level’ diagnostics is fast becoming a necessity in the modern workshop. Coding, programming, known faults, configuration, wiring diagrams and component locations are critical success factors.

This course looks into several dealer tools, their compatriot dealer portals as well as the options that Pass Thru present.

Whether you’re using dealer tools already or you’re starting on your journey of discovering the immense benefits dealer tools (and their information portals) can bring a garage repair business, this module will deliver invaluable information regarding the successful implementation of dealer diagnostics in the garage business that you work in.

Dealer diagnostics may sound costly and complicated, but they needn’t be. They are probably the single most effective measure in improving technical capabilities, enabling timely job completion, prevention of misdiagnosis and diagnostic wandering and they open up new and profitable business opportunities.                          

We’ll have worked throughout the entire Master Technician programme to develop your skills, knowledge and understanding.

There are six assessment tasks, 5 practical and an online ‘quiz’.  You will have been highly coached and fully prepared to tackle the tasks.

Tasks include customer liaison, technical diagnosis x 3, apprentice coaching and the quiz.

Due to the comprehensive nature of our courses and preparation, we have a very (read very, very) high first time pass rate.

Upon successful completion of this session you will join the very exclusive Master Technician ‘club’, and all of the hard work and effort will have been worth it.