Harmonic Motion Podcast Episode 8: Alex Lindley

by henrique atunes | Nov 12, 2024 | Harmonic Motion Podcast

Episode 8: Alex Lindley

In this episode of The Harmonic Motion Podcast, James Dillon interviews Alex Lindley, Managing Director at Lindleys Autocentres and Director of Garage Hive.

They discuss Alex’s journey in the automotive industry, the evolution of Lindleys Autocentres, and the transition to using Garage Hive as a management system. They delve into the challenges and successes of the businesses, the importance of data analysis, effective communication, and pricing strategies. They also highlight the significance of competitive salaries, social media presence, and continuous training for front-of-house staff in the automotive industry.

Key chapters and takeaways

Alex’s Background and Journey
[00:01:38 – 00:09:20]
Handling Branch Mismanagement
[00:09:20 – 00:11:26]
Implementing Data-Driven Decision Making
[00:12:09 – 00:15:30]
Garage Hive Development
[00:15:30 – 00:32:14]
Balancing Responsibilities and Strategic Growth
[00:32:14 – 00:42:56]
MOT Standards and Improvements
[00:00:38 – 00:40:38]
Expansion and Strategic Growth
[00:42:56 – 00:53:26]
Value of Business Training and Continuous Improvement
[01:03:00 – 01:08:35]
Service Advisors’ Critical Role
[01:08:35 – 01:28:49]

More about Alex Lindley

Lindleys Autocentres: https://www.lindleysautocentres.co.uk/

Follow their Facebook: https://www.facebook.com/Lindleysautocentres

Garage Hive: https://garagehive.co.uk/

Follow their Facebook: https://www.facebook.com/garagehive

Get Involved

Are you loving the podcast?

Find your next episode: https://techtopics.co.uk/harmonic-motion-podcast/

Join the Facebook group to get behind the scenes action, previews of unreleased episodes and join discussion about topics from the episodes.

https://www.facebook.com/groups/549573740317836/

Harmonic Motion Podcast Episode 26: Opinions from Master Technicians

by Olivia Dillon | Nov 11, 2024 | Harmonic Motion Podcast

Episode 26: Master Technicians Opinions - Technical Synchromesh

We welcomed another group of our Master Technicians into the TT podcast studio whilst they were here at Technical Topics for the Advanced Electronics course.

James, Eugene, Steven, Callum, Malc and Frazer chewed the cud on specialising vs general repair, being clear in client communication and expectations and the integral role software has on modern vehicles.

Enjoy!

Key chapters and takeaways

About the Master Technicians
[00:00:41 – 00:05:00]
Technological Advancements in the Industry
[00:05:05 – 00:09:02]
Software Updates and Customer Communication
[00:18:02 – 23:12]
Specialisation vs All Makes and Models
[00:34:12 – 00:41:38]
MOT Standards and Improvements
[00:00:38 – 00:40:38]
Licensing and Regulations
[00:50:32 – 01:00:04]
Information and Access to Dealer Tools
[01:10:46 – 01:20:56]

More about our Master Technicians

Eugene – Autowise: https://www.autowise.ie/

Steven McLeod

Callum Bamsey – https://ccmhelp.co.uk/

Malc Smith – https://martinwrightltd.co.uk/

Frazer Wood – https://ramseyhillgarage.com/

Get Involved

Are you loving the podcast?

Find your next episode: https://techtopics.co.uk/harmonic-motion-podcast/

Join the Facebook group to get behind the scenes action, previews of unreleased episodes and join discussion about topics from the episodes.

https://www.facebook.com/groups/549573740317836/

Harmonic Motion Podcast Episode 9: Steve Scott

by Olivia Dillon | Nov 7, 2024 | Harmonic Motion Podcast

Episode 9: Steve Scott - Simply Diagnostics

Welcoming Mr Awesome himself, Steve Scott.

If you don’t know Steve, where have you been? Steve is the founder of automotive community Simply Diag Network – The Automotive Community For Invested Professionals.

Steve and James talk about Steve’s amazing journey from Automotive Tech To YouTuber and his experiences which set him on the path to creating the Simply Diagnostics Network. You’ll hear about Steve’s early career, his mission in Africa and what drives him to help others to be the best they can be. Known amongst his peers as Mr Awesome, we think you’ll understand why when you discover more about the man, his inspiration and the great work that the Simply Diagnostics Network does for the industry.

Key chapters and takeaways

Steve’s Background
[00:01:41 – 00:05:19]
Time in Africa
[00:07:05 – 00:13:02]
Return to the UK
[00:13:02 – 18:12]
Founding Simply Diag
[00:18:12 – 00:26:38]
Future Goals for Simply Diag
[00:35:38 – 00:40:38]
Support and Training for Technicians
[00:46:46 – 00:48:56]
Industry Challenges and Solutions
[01:07:32 – 01:10:04]

More about Steve Scott & Simply Diag

Follow their Facebook: https://www.facebook.com/SimplyDiag

Check out their website: https://www.simplydiag.net/

Get in touch: live@simplydiag.net

Get Involved

Are you loving the podcast?

Find your next episode: https://techtopics.co.uk/harmonic-motion-podcast/

Join the Facebook group to get behind the scenes action, previews of unreleased episodes and join discussion about topics from the episodes.

https://www.facebook.com/groups/549573740317836/

A Diagnostic Technician’s Journey at Tech Topics: David Evason

by Olivia Dillon | Jun 20, 2024 | A Diagnostic Technician's Journey

A Diagnostic Technicians Journey: David Evason

At TTHQ, we have the privilege of fostering a community of dedicated and skilled professionals and watching these guys and girls grow into highly skilled and highly efficient technicians.

One such individual is David Evason, an esteemed Diagnostic Technician who is now 11 months into our programme. We had the pleasure of sitting down with David to discuss his experiences and insights gained through his journey at Tech Topics.

Professional Background

David is the owner of family garage Seaforth Radio Cars Ltd, based in Liverpool. He studied A-Levels at college before joining the family business when he decided he no longer wanted to pursue his current line of education.

Seaforth Radio Cars Ltd was a local taxi firm initially. They had a garage as part of the business venture, designed to fix their own fleet. Now, David fixes a blend of taxis and vehicles belonging to the general public. He encounters all kinds of vehicles and all kinds of faults and problems but specialises in VAG, Ford and Mercedes.

David was promoted to manager of the business and employs one apprentice.

The need for training

In David’s own words, he’s addicted to training. He really enjoys meeting like-minded techs and enhancing his own ability. He first identified his need for training many years ago and has completed formal training throughout his career. With car parts becoming more and more expensive, this highlights how impactful the ability to have a working understanding of the ‘why’ behind problems. Being able to accurately diagnose an issue and have the knowledge and skills to be able to fix the issue without replacing parts was rewarding in itself for David, but it also gave him a competitive edge amongst other local garages.

Overcoming initial doubts

Attending an 18 month programme is a huge commitment in terms of time and money. The cost of attending 12 courses, accommodation, travel and time not fixing cars quickly adds up. Having worked in the industry since he left college, David was sceptical about joining the Diagnostic Technician programme and wondered whether it would be too basic for him, based on his current skillset. David found that the programme allowed him to dive deeper into each subject area, refreshing and refining his skills. When you have worked in a certain way for a long time and never deviated from the way you were taught, you can forget small details and perhaps not consider different ways to approach challenges.

Daily benefits

The impact the programme has had for David’s daily work has been profound. He uses the knowledge and techniques he’s acquired at Tech Topics every single day and feels more equipped to tackle unfamiliar jobs than ever before. He has a new perspective and a more open mind which is evident in his approach to diagnostics.

What learning at TTHQ is like

One of the highlights of the programme for David is how comfortable and supportive the learning environment is. The group he’s taking the programme with have formed an inspiring bond where they regularly communicate and share insights on jobs they encounter at work through their WhatsApp group chat. Another huge benefit of the programme is the structure. With the course dates set out at the beginning, there is a clear and easy pathway towards David’s professional development. He finds this contributes to staying focused and motivated.

We are proud to be a part of David’s journey and have him as part of our community. We look forward to supporting his ongoing journey towards technical excellence.